Tino Major

About Me

I’m a Data Science and Informatics graduate from Midlands State University (2021–2025) with hands-on experience in IT support, data analytics, and web development. I focus on creating efficient, data-driven solutions that improve business operations while bridging IT and analytical workflows.

Experience

IT Intern – Netlarks Technologies (Aug 2023 – Jul 2024)

Resolved over 90% of technical support tickets efficiently.
Installed and maintained IT systems and networks.
Assisted with system backups, recovery, and monitoring performance.

Developer (Freelancer) – AIVA Solutions (Feb 2025 – May 2025)

Developed client-facing web applications using Python and JavaScript.
Optimized data processing scripts, improving report generation by 30%.
Delivered a custom analytics dashboard to enhance client reporting.

Assistant Data Analyst – MatCosy Construction (Feb 2025 – May 2025)

Built cost-tracking spreadsheets improving budget accuracy by 25%.
Streamlined data entry processes, reducing reporting turnaround by 2 days per project cycle.

Projects

Real-Time Sentiment Analysis Dashboard: Django web app using NLP and ML tools to analyze Twitter data for market insights.
IT Support Automation Script: Python script automating system health checks and log reports with JSON integration.
Helpdesk Analytics Dashboard: Power BI dashboard tracking ticket trends and resolution efficiency.

Career Goal

To leverage my combined expertise in IT support and data science to deliver intelligent, scalable, and efficient technology solutions that drive data-informed innovation.